Frequently Asked Questions

Yes, if you choose the annual plan for the Pro account, you save more compared to the monthly subscription.

Refunds are only available for the monthly Pro plan if canceled within the 7-day trial period. Annual subscriptions are non-refundable.

No, there are no long-term contracts or commitments. You can cancel your subscription at any time.

We do not store your trading credentials, and all your data is protected with advanced encryption. Security is our top priority.

We accept all major credit cards, including Visa, MasterCard, and American Express. Payments are securely processed via Stripe.

The Basic Plan allows you to

• Log a maximum of 30 trades in total
• Manage a single trading account
• Access metrics for Most Traded Assets, PNL and ROI
  It is ideal for beginners to get started with essential tools.
• Get to know more here

The Pro Plan includes:

• Unlimited trade logging
• Access to advanced analytics
• Auto-import from brokers
• Comprehensive performance metrics
• Access to the Calendar feature
• Management of up to 2 accounts
• Exclusive support through the Help Center
• Get to know more here

• Monthly Plan: $14.99/month
• Annual Plan: $12.99/month (billed annually)

Check our auto-sync brokers in the Auto-import section. If your broker is not listed, please contact us, and we’ll do our best to add it as quickly as possible. Alternatively, you can manually add trades or import them from a CSV file

Yes, you can cancel your subscription at any time. For the Pro monthly plan, refunds are only available if cancelled within the 7-day trial period. The annual plan is non-refundable.

 We regularly update our platform with new features and improvements based on user feedback and market trends to ensure you have the best tools available.

Our platform is designed to comfortably log stocks, options, forex, crypto, and futures.

No, but we built a very responsive page that can be easily accessed through a mobile device

Yes, we carefully considered the specifics of options logging. You can add trades manually or via auto-sync.

Please visit our Features page here to learn more.

The AI Reports feature will provide automated and customizable reports based on your trading data. You will be able to generate actionable insights, trends, and performance. This feature is currently under development by our team.

Not yet, but we look forward to offering a partnership in the future.

Yes, you can manually upload a chart image to your trades.

Yes, we offer helpful tutorials on our YouTube channel. If you need further assistance, please feel free to contact us directly.

• Settings: Navigate to Settings and select “Delete Trades.”
• Journal Section: Use the “trash” icon within the Journal section.
• Action Menu: Choose the “Action” option in the Journal section to delete trades.

Yes, support is available exclusively for Pro members through the Help Center section on the left menu. Our team is available from 9 am to 5 pm EST during weekdays. On weekends, we have a reduced team on duty. Our response time is within 24 hours. Basic plan customers can reach us through the contact form available in the logged-out area of the platform.

Yes, you can add economic events manually or check the events added by the system. Learn more about our features [here].

 We have carefully selected key indicators identified by experienced investors and traders. These metrics focus on performance, financial data, and consistency, providing comprehensive evaluations of your trading activities.

 Once logged in, proceed to Settings then in the Account Settings section, click on Delete Account.

 Once you have logged in, you can cancel your subscription in the Subscription section located in the left menu.

 Once you have logged in, you can upgrade your subscription in the Subscription section located in the left menu.

You will be able to test the features of the Pro plan for free for 7 days. Once the trial period ends, you will be charged according to the plan you selected. You can avoid being charged if you cancel within the trial period